Taskpaper 3 preview modal window with spinner hang


#1

I just installed a newly downloaded the Taskpaper 3 preview, and installed and launched it. I can add text in the edit window, but there’s a modal dialog with spinner which hangs there. I can’t quit the app, nor close preferences. This is on 10.10.5.

Two possibly non-standard things about my install:

  • user who did install does not have admin privileges
  • Taskpaper is installed in ~/Applications instead of /Applications


#2

Console logs:

2015-11-17 10:43:23.244 PM TaskPaper[27414]: checkBoxFont: "SourceSansPro-Regular 12.00 pt. P [] (0x7fb613ac2200) fobj=0x7fb613ac1e30, spc=2.42"
2015-11-17 10:43:23.244 PM TaskPaper[27414]: checkBoxFontGlyphs: 730, 729
2015-11-17 10:43:39.338 PM TaskPaper[27414]: Unable to get product details
2015-11-17 10:43:39.339 PM TaskPaper[27414]: *** Assertion failure in -[NSTextFieldCell _objectValue:forString:errorDescription:], /SourceCache/AppKit/AppKit-1348.17/AppKit.subproj/NSCell.m:1622
2015-11-17 10:43:39.340 PM TaskPaper[27414]: Invalid parameter not satisfying: aString != nil
2015-11-17 10:43:39.350 PM TaskPaper[27414]: (
	0   CoreFoundation                      0x00007fff930f503c __exceptionPreprocess + 172
	1   libobjc.A.dylib                     0x00007fff9cf2876e objc_exception_throw + 43
	2   CoreFoundation                      0x00007fff930f4e1a +[NSException raise:format:arguments:] + 106
	3   Foundation                          0x00007fff9596699b -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 195
	4   AppKit                              0x00007fff93d4b657 -[NSCell _objectValue:forString:errorDescription:] + 160
	5   AppKit                              0x00007fff93d4b48c -[NSCell setStringValue:] + 41
	6   AppKit                              0x00007fff93e87dad -[NSControl setStringValue:] + 138
	7   Paddle                              0x0000000102a7f3c8 -[PADProductWindowController displayProductInfo] + 4920
	8   Paddle                              0x0000000102a7dff4 -[PADProductWindowController productInfoError:withMessage:] + 420
	9   Paddle                              0x0000000102aa6f13 -[PADProduct connectionDidFinishLoading:] + 5507
	10  CFNetwork                           0x00007fff93a0c81d __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke + 69
	11  CFNetwork                           0x00007fff93a0c681 -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 232
	12  CFNetwork                           0x00007fff93a0c587 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 48
	13  CFNetwork                           0x00007fff93a0d544 ___ZN27URLConnectionClient_Classic26_delegate_didFinishLoadingEU13block_pointerFvvE_block_invoke + 104
	14  CFNetwork                           0x00007fff93ac14a3 ___ZN27URLConnectionClient_Classic18_withDelegateAsyncEPKcU13block_pointerFvP16_CFURLConnectionPK33CFURLConnectionClientCurrent_VMaxE_block_invoke_2 + 94
	15  CFNetwork                           0x00007fff9395feec _ZN19RunloopBlockContext13_invoke_blockEPKvPv + 72
	16  CoreFoundation                      0x00007fff92fdd664 CFArrayApplyFunction + 68
	17  CFNetwork                           0x00007fff9395fdad _ZN19RunloopBlockContext7performEv + 133
	18  CFNetwork                           0x00007fff9395fb98 _ZN17MultiplexerSource7performEv + 282
	19  CFNetwork                           0x00007fff9395f9ba _ZN17MultiplexerSource8_performEPv + 72
	20  CoreFoundation                      0x00007fff93011a01 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
	21  CoreFoundation                      0x00007fff93003c5c __CFRunLoopDoSources0 + 476
	22  CoreFoundation                      0x00007fff930031bf __CFRunLoopRun + 927
	23  CoreFoundation                      0x00007fff93002bd8 CFRunLoopRunSpecific + 296
	24  HIToolbox                           0x00007fff8dac956f RunCurrentEventLoopInMode + 235
	25  HIToolbox                           0x00007fff8dac92ea ReceiveNextEventCommon + 431
	26  HIToolbox                           0x00007fff8dac912b _BlockUntilNextEventMatchingListInModeWithFilter + 71
	27  AppKit                              0x00007fff93d8d8ab _DPSNextEvent + 978
	28  AppKit                              0x00007fff93d8ce58 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 346
	29  AppKit                              0x00007fff93d82af3 -[NSApplication run] + 594
	30  AppKit                              0x00007fff93cff244 NSApplicationMain + 1832
	31  libdyld.dylib                       0x00007fff920ba5c9 start + 1
	32  ???                                 0x0000000000000002 0x0 + 2
)

#3

Thanks, looking into this now.


#4

@jessegrosjean That looks like the Paddle window.

@dttocs: Have you maybe blocked paddle with Little Snitch or something similar?


#5

Yes… I’m sure is Paddle window, working with Paddle now to resolve. Shouldn’t freeze like that I think no matter what. I hope soon to learn if it’s a bug in paddle, or a just me messing up how I’m using paddle :smile:


#6

Thanks. Just started it up again, and it worked fine, with the spinner appearing briefly, then the Paddle “Thank you for trying TaskPaper” dialog appearing. Nothing blocking Paddle that I’m aware of, and I had network connectivity when I launched last time too. Entered my license without problems, so not sure what the issue was last time.