Update error on Preview versions

I keep getting errors on updating the Preview versions, when I use the Check for updates menu item.
I get around this by manually downloading and installing the current version.
Anyway, the error is: “An error occurred while extracting the archive. Please try again later”.

I know about some of these errors (happens when I change something fundamental like bundle ID or Sanboxing) … I think it should have happened twice in 3.5’s development that I know about. But the last problem should have been quite a while back. Have you been updating 3.5 for each new release, or just periodically?

If for every release:

  1. What version of macOS do you use?
  2. Have you kept around an old version of the app… can you try to reproduce the problem, but do so while the Console.app is open, and report the errors that you see logged there?

Updating periodically. If it occurs again I’ll do the console thing and report back to you.

1 Like

HI,

OSX 10.11.5 TP 3.3.1 Preview 217

I too have the same issue “An error occurred while extracting the archive. Please try again later”

this is from console

07/10/2016 12:12:55.280 TaskPaper[333]: Sparkle: Error: An error occurred while extracting the archive. Please try again later. The update is improperly signed. (URL (null))

Is there a manual download available?

thanks

ross

HI,

I’ve found the manual download.

All good.

thanks

ross

1 Like

I am also getting this error: “An error occurred while extracting the archive. Please try again later.” when trying to update. Here is Console.app log for Taskpaper processes that occurred when getting this error? Sorry for the lengthy post, but I’ve no idea what specifically to look for in the log. There is more, but that takes me past the limit. if you need to see the rest, lmk and I’ll post it separately. Thank you.

default 11:06:11.717816 -0500 TaskPaper subsystem: com.apple.SystemConfiguration, category: SCPreferences, enable_level: 0, persist_level: 0, default_ttl: 0, info_ttl: 0, debug_ttl: 0, generate_symptoms: 0, enable_oversize: 0, privacy_setting: 2, enable_private_data: 0
error 11:06:21.555289 -0500 TaskPaper TIC Read Error [3:0x61000018b1f0]: 1:57
default 11:06:21.555334 -0500 TaskPaper TIC TCP Conn Event [3:0x61000018b1f0]: 2 Err(0)
default 11:06:21.555365 -0500 TaskPaper TIC TCP Conn Cancel [3:0x61000018b1f0]
default 11:06:24.530329 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.530378 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.530497 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.530551 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.530587 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.530730 -0500 TaskPaper UNIX error exception: 17
default 11:06:24.530791 -0500 TaskPaper 0x610000478400 opened /private/var/db/mds/system/mdsDirectory.db: 50744 bytes
default 11:06:24.530823 -0500 TaskPaper 0x610000478400 allocated /private/var/db/mds/system/mdsDirectory.db buffer 0x7ffc92926600 size 4
default 11:06:24.530838 -0500 TaskPaper 0x610000478400 closed /private/var/db/mds/system/mdsDirectory.db
default 11:06:24.530851 -0500 TaskPaper 0x610000478400 free /private/var/db/mds/system/mdsDirectory.db buffer 0x7ffc92926600
default 11:06:24.530952 -0500 TaskPaper UNIX error exception: 17
default 11:06:24.531000 -0500 TaskPaper DbOpen of /Users/jeffballowe/Library/Keychains/login.keychain-db
default 11:06:24.531039 -0500 TaskPaper 0x61000046f940 opened /Users/jeffballowe/Library/Keychains/login.keychain-db: 664612 bytes
default 11:06:24.531186 -0500 TaskPaper 0x61000046f940 allocated /Users/jeffballowe/Library/Keychains/login.keychain-db buffer 0x10a5b9000 size 664612
default 11:06:24.531204 -0500 TaskPaper 0x61000046f940 closed /Users/jeffballowe/Library/Keychains/login.keychain-db
default 11:06:24.531920 -0500 TaskPaper loading /Users/jeffballowe/Library/Keychains/login.keychain-db
default 11:06:24.533355 -0500 TaskPaper not attempting migration for /Users/jeffballowe/Library/Keychains/login.keychain-db version 512 (1 1 0)
default 11:06:24.533430 -0500 TaskPaper DbOpen of /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak
default 11:06:24.533496 -0500 TaskPaper 0x6000002644c0 opened /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak: 22336 bytes
default 11:06:24.533520 -0500 TaskPaper 0x6000002644c0 allocated /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak buffer 0x7ffc90939e00 size 22336
default 11:06:24.533536 -0500 TaskPaper 0x6000002644c0 closed /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak
default 11:06:24.534278 -0500 TaskPaper loading /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak
default 11:06:24.535539 -0500 TaskPaper not attempting migration for /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak version 256 (0 0 0)
default 11:06:24.535600 -0500 TaskPaper DbOpen of /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak
default 11:06:24.535657 -0500 TaskPaper 0x600000264380 opened /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak: 22252 bytes
default 11:06:24.535707 -0500 TaskPaper 0x600000264380 allocated /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak buffer 0x7ffc92903000 size 22252
default 11:06:24.535731 -0500 TaskPaper 0x600000264380 closed /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak
default 11:06:24.536493 -0500 TaskPaper loading /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak
default 11:06:24.538020 -0500 TaskPaper not attempting migration for /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak version 256 (0 0 0)
default 11:06:24.538074 -0500 TaskPaper DbOpen of /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.538115 -0500 TaskPaper 0x61800026ed40 opened /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates: 20460 bytes
default 11:06:24.538139 -0500 TaskPaper 0x61800026ed40 allocated /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates buffer 0x7ffc93144400 size 20460
default 11:06:24.538154 -0500 TaskPaper 0x61800026ed40 closed /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.538724 -0500 TaskPaper loading /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.540292 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.540316 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.540370 -0500 TaskPaper DbOpen of /Library/Keychains/System.keychain
default 11:06:24.540414 -0500 TaskPaper 0x600000264c40 opened /Library/Keychains/System.keychain: 91996 bytes
default 11:06:24.540505 -0500 TaskPaper 0x600000264c40 allocated /Library/Keychains/System.keychain buffer 0x7ffc90a04200 size 91996
default 11:06:24.540523 -0500 TaskPaper 0x600000264c40 closed /Library/Keychains/System.keychain
default 11:06:24.541209 -0500 TaskPaper loading /Library/Keychains/System.keychain
default 11:06:24.542661 -0500 TaskPaper not attempting migration for /Library/Keychains/System.keychain version 256 (0 0 1)
default 11:06:24.542743 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.542775 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.542797 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.542824 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.542848 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.543056 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.543077 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.543157 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.543186 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.543211 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.543255 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.543295 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.543474 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.543491 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.543580 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.543611 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.543648 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.543697 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.543725 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.543889 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.543908 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.543981 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.544020 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.544051 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.544087 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.544114 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.544292 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.544325 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.544409 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.544439 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.544466 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.544500 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.544528 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.544712 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.544755 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.544886 -0500 TaskPaper TIC TCP Conn Start [4:0x6180001893e0]
default 11:06:24.849275 -0500 TaskPaper TIC TCP Conn Event [4:0x6180001893e0]: 1 Err(0)
default 11:06:24.849295 -0500 TaskPaper TIC TCP Conn Connected [4:0x6180001893e0]: Err(0)
default 11:06:24.849365 -0500 TaskPaper TIC Enabling TLS [4:0x6180001893e0]
default 11:06:24.879854 -0500 TaskPaper TIC TLS Event [4:0x6180001893e0]: 2, Pending(0)
default 11:06:24.879970 -0500 TaskPaper TIC TLS Event [4:0x6180001893e0]: 11, Pending(0)
default 11:06:24.880329 -0500 TaskPaper TIC TLS Event [4:0x6180001893e0]: 12, Pending(0)
default 11:06:24.880360 -0500 TaskPaper TIC TLS Event [4:0x6180001893e0]: 14, Pending(0)
default 11:06:24.880717 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.880745 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.917983 -0500 TaskPaper TIC TLS Trust Result [4:0x6180001893e0]: 0
default 11:06:24.929161 -0500 TaskPaper TIC TLS Event [4:0x6180001893e0]: 20, Pending(0)
default 11:06:24.929458 -0500 TaskPaper TIC TCP Conn Event [4:0x6180001893e0]: 8 Err(0)
default 11:06:24.929476 -0500 TaskPaper TIC TLS Handshake Complete [4:0x6180001893e0]
default 11:06:24.929741 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.929773 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.929790 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.929811 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.929839 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.930092 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.930113 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.930189 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.930214 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.930236 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.930261 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.930285 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.930503 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.930521 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.930587 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.930611 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.930631 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.930655 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.930674 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.930828 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.930856 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.930927 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.930950 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.930972 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.930999 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.931023 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.931209 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.931237 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.931316 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.931343 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.931386 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.931428 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.931453 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.931620 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.931642 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.931739 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:24.931772 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:24.931801 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:24.931837 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.931853 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:24.931995 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:24.932013 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:24.981828 -0500 TaskPaper #WK: Starting frame load, frame = 0x108055000, main = 1
default 11:06:25.020412 -0500 TaskPaper #WK: Finished frame load without error, frame = 0x108055000, main = 1
default 11:06:26.161317 -0500 TaskPaper 0x6000002644c0 free /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak buffer 0x7ffc90939e00
default 11:06:26.161702 -0500 TaskPaper 0x600000264380 free /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak buffer 0x7ffc92903000
default 11:06:28.183829 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:28.183873 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:28.183911 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:28.183959 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:28.183974 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:28.184052 -0500 TaskPaper DbOpen of /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak
default 11:06:28.184106 -0500 TaskPaper 0x60800007e940 opened /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak: 22336 bytes
default 11:06:28.184130 -0500 TaskPaper 0x60800007e940 allocated /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak buffer 0x7ffc9110a000 size 22336
default 11:06:28.184146 -0500 TaskPaper 0x60800007e940 closed /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak
default 11:06:28.185047 -0500 TaskPaper loading /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak
default 11:06:28.186410 -0500 TaskPaper not attempting migration for /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak version 256 (0 0 0)
default 11:06:28.186492 -0500 TaskPaper DbOpen of /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak
default 11:06:28.186553 -0500 TaskPaper 0x61000046ac40 opened /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak: 22252 bytes
default 11:06:28.186589 -0500 TaskPaper 0x61000046ac40 allocated /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak buffer 0x7ffc92903000 size 22252
default 11:06:28.186614 -0500 TaskPaper 0x61000046ac40 closed /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak
default 11:06:28.187438 -0500 TaskPaper loading /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak
default 11:06:28.188756 -0500 TaskPaper not attempting migration for /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak version 256 (0 0 0)
default 11:06:28.188873 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:28.188898 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:28.188990 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:28.189022 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:28.189040 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:28.189060 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:28.189074 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:28.189232 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:28.189257 -0500 TaskPaper skipping upgrade for locked keychain /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates
default 11:06:28.189334 -0500 TaskPaper switching to keychain-db: /Users/jeffballowe/Library/Keychains/login.keychain-db from /Users/jeffballowe/Library/Keychains/login.keychain (0 1 1 1)
default 11:06:28.189363 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1/PrivateEncryptedDatak (0)
default 11:06:28.189387 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Users/jeffballowe/Library/Application Support/Adobe/AIR/ELS/Graphic.lyAir.524A3AB5801B9AE08DEEB1BA295EDE84BDC333F2.1/PrivateEncryptedDatak (0)
default 11:06:28.189417 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
default 11:06:28.189435 -0500 TaskPaper not switching as we’re not in ~/Library/Keychains/: /Library/Keychains/System.keychain (0)
default 11:06:28.189603 -0500 TaskPaper not switching: /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates-db from /Users/jeffballowe/Library/Keychains/Microsoft_Intermediate_Certificates (0 1 1 0)
_default 11:06:28.189627 -0500 TaskPaper skipping upgrade for locked keychain

Hum… I have no idea what all that stuff in the log means either :slight_smile: What version of TaskPaper are you trying to upgrade from? If it’s 3.3 then there’s a known problem. See this post for how to resolve:

If it’s from a later version then I would expect that it “should” work. I did notice one time where I seemed to randomly get an “Error extracting update” error … but then I just tried again and it worked. Generally it should always work first time unless there’s some network problem I think.

Yes, I was on v. 3.3.x. Have 3.5 now. All’s good. Sorry I missed this other post re: this issue and thank you.

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